Refund policy

Food products cannot be returned

We do not accept returns of food products.

Not satisfied with your order?

If you are unsatisfied with your YAY!BOX food order, you may request a partial or full refund within 30 days of purchase. Email support@yaybox.com with your order number and a description of the issue. We review each request and will let you know the outcome.

You do not need to return food products to request a refund.

Shipping issues

Please report shipping issues promptly to support@yaybox.com so we can help. The request window above runs from the purchase date, not the delivery date.

This policy does not limit any rights or remedies you may have under applicable law.